31 August 2017


Indi Young talks with Dave Rael about complexity, design, empathy, interaction, and the human condition

Indi Young has written two books, which are loved by thousands of practitioners and referenced by many curriculums. She has presented at 40+ conferences globally. In 2001, she was a founder of the UX agency Adaptive Path. She got her start as a software engineer, with a Computer Science B.S. from Cal Poly San Luis Obispo in 1987. In her early projects, she realized that there was a gap between what her team knew, as engineers and creators, and what people were trying to ultimately accomplish. Her career has been dedicated to closing this gap.

Indi's top 3 tips for delivering more value:
  1. Build relationships
  2. Listen first
  3. Algorithms are not neutral

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