Jakob Heuser (HEW-zer) has taken up the mantle of Evangelist for human-centered instruction to help businesses, start-ups and brands retain talent. His unique blend of engineering and instructional experience results in a different kind of training; it’s optimized for the LEARNER, not the instructor. This approach is a breath of fresh air in a world overcrowded with ebooks and generic leadership seminars. When surveyed by Gallup, 87% of millennials rate “professional or career growth and development opportunities” as the most important factor to them in a rewarding job. Yet in that same poll, less than 15 percent of all employees surveyed had received useful training or development opportunities in the last 30 days. Jakob is turning that knowledge into action, helping businesses invest in their team. No matter if it’s your employees or their leaders, his goal is to help you turn your talent into an advantage.
Chapters:
- - Dave introduces the show and Jakob Heuser
- - Jakob on builders and problem solvers
- - The meaning of "optimizing training for the learner"
- - The accessibility of being able to train in a style focused on the learner, iterative, adaptive and in the appropriate context
- - How Jakob became interested in Instructional Design and the human side of software engineering
- - How Jakob got started in software
- - Jakob's failure story - bringing down Pinterest early in his employment there
- - Large organizations
- - Jakob's book recommendations
- - Origins of Jakob's interest in management and the human side of engineering
- - Learning about managing and developing people
- - Developing a relationship with a manager and fostering an environment welcome to constructive feedback
- - How Jakob stays current with what he needs to know
- - The "training" Jakob offers
- - Jakob's top 3 tips for delivering more value
- - Keeping up with Jakob
Resources:
Jakob's book recommendation:
Jakob's top 3 tips for delivering more value:
- Build good calendar habits - schedule time for doing important things
- Write more and better documentation about why and how you're doing things in code
- Test your assumptions early